Doorstep service — available in select cities
For customers who prefer face-to-face assistance, a certified Postal Insurance advisor can visit your home or office — subject to availability in your area.
Due to high demand in certain cities, doorstep service requests may experience longer response times and may not be immediately available in all locations.
For faster assistance, we recommend our 100% online and telephonic support. The complete policy purchase journey — consultation, policy selection, application guidance, and ongoing support — can be completed remotely, with all premium payments made directly through the official Postal Life Insurance (PLI/RPLI) payment portal.
Get faster online assistanceEverything you need — done at home
Request a Home Visit
A certified advisor from our network visits you at your preferred date & time.
Assistance with Policy Purchase
Form filling, KYC, medical formalities, nominee registration — done at your home.
Premium Payment Guidance
Cash, cheque, online payment via India Post Payments Bank — we help pick the easiest.
Policy Servicing Requests
Address update, nominee change, loan against policy, revival of lapsed policies.
Claims Guidance
End-to-end support with maturity and death claims — paperwork to disbursal.
Available Across India
700+ Indian cities & towns covered by our advisor network.
Book your doorstep visit
Share your address, city and preferred time — our local advisor will get back to you on WhatsApp or call, subject to advisor availability in your area.
Coverage: Major metros, tier-2/tier-3 cities and most talukas across India — availability may vary.